WhatsApp agent for real estate agencies

The 11pm lead is already handled.

Tango Agent answers your agency's WhatsApp around the clock. It replies only with what you have listed, books viewings and hands the conversation to your team when a person is needed.

Nothing to install. Your number, your catalog, your tone.

In the console · 23:17
  • Client record createdMarina Sosa
  • Lead updatedRent · 2 bed · Escobar
  • Viewing bookedSat 10:00 · CN-0987
Answers only from your catalogNever invents a listingHands off to a person when neededOn call 24/7, all year

The problem

A lead you don't answer at 11pm is money left on the table.

And the agencies most exposed to it are exactly the ones least able to pay for a night shift. The message lands, sits unread until nine in the morning, and by then that person has messaged three other agencies.

Tango Agent searches your catalog, answers with what it found and records what the client was after. In the morning, instead of an unread message, you have a lead with a name, a neighborhood and a budget.

An ordinary Thursday

  1. Marina messages asking about 2-bedroom apartments in Escobar.

  2. The agent searches the catalog and sends her two real options.

  3. She asks to see it Saturday at 10. The viewing, the lead and the client record are all in place.

  4. In the morning, someone on your team taps to accept the viewing that reached them on WhatsApp, and Marina gets the confirmation.

Getting started

Three steps and the agent is answering.

  1. 1

    You connect your WhatsApp line on a guided video call

    You connect your own WhatsApp Business account, with our team guiding you over video. The number stops working in the WhatsApp app: keep using the one you have or get a new SIM.

  2. 2

    You load your catalog

    One at a time from the console, or all at once from a CSV. The moment a property is available, the agent starts offering it.

  3. 3

    Your team works from the console

    Conversations, viewings, clients, leads and members. Anyone can take over a conversation and keep writing as themselves.

What it does

An agent that knows your catalog, not the internet.

Everything it says comes from a search across your own properties. If nothing matches, it says so.

Answers only from what is listed

The catalog is read-only to the agent: it searches and quotes. It never promises a price, a measurement or a property that is not in your catalog.

Books viewings

It offers the client your team's free times and books the one they pick. Whoever shows properties gets it on WhatsApp, accepts it with a tap, and the client gets the confirmation.

Creates the client record itself

An unknown number becomes a client record on the first message. The agent then asks for a name and saves it.

Leads with what they are after

Buying or renting, property type, neighborhood and budget range. The lead updates as the conversation reveals more.

Hands off to a person

When it cannot help, or when it is asked to, it passes the conversation to your team and stops writing. The client never hears two voices at once.

Your tone, your rules

The agent knows your agency: how you speak, what you offer, what you don't, and what to say in each case.

The console

Everything that happened on WhatsApp, on one screen.

Home, Analytics, Catalog, Conversations, Visits, Clients, Leads and Members. Each teammate signs in with their own account and sees only your agency's data.

  • Take over any conversation and carry on yourself. The agent goes quiet on that thread.
  • Per-person roles: owner, admin, agent and view-only.
  • Each agency sees only its own data, enforced by the database, not the screen.
  • Spanish or English, chosen by each teammate.

CRM

A CRM that fills itself in with every conversation.

The agent creates the client record, builds the lead with what they are after and books the viewing. Your team finds every person with their history, without typing anything in.

  • Client records

    Name, phone, email and notes for everyone who wrote in, with the whole conversation.

  • Qualified leads

    What they want, where, on what budget and how warm they are. Moves from new to following up, visit booked and closed.

  • Viewings with outcomes

    Who shows it, when, and how it went: done, no-show or cancelled.

  • Your data, exportable

    Clients, leads, viewings and catalog to CSV, for a spreadsheet or another tool.

Analytics

Every month, what clients ask for and what you are missing.

A monthly view for owners and admins, built from what the agent saw in every conversation.

  • What to source: the requests your catalog did not cover, by area, type and budget.
  • Where to invest: which portal each client comes from and how many end up viewing.
  • Which listings to review: properties with inquiries and no viewings.
  • How much the agent worked: inquiries, after hours and hours saved.

The difference

The same WhatsApp, answered a different way.

What happensAnswering by handWith Tango Agent
A message arrives at 11pmIt sits unread until 9amIt gets an answer right away, with real listings
What the client is offeredWhatever the person on duty remembersOnly what a search of your catalog returned
Arranging the viewingBack and forth over chatBooked into a free slot on your team's schedule
What gets recordedA chat on someone's phoneA client record and a lead with type, area and budget
A person is neededDepends on who is freeIt hands the conversation to your team and stops writing

Argentina and beyond

Works anywhere in the world.

Speaks the way you speak

Rioplatense Spanish for the Argentine market, or neutral English for everywhere else. You set the tone.

Any line, any country

Each agency answers from its own line, in any country. A +54, a +1 or a +34 all work the same.

The console, in two languages

Spanish and English, and each teammate picks their own. Dates, numbers and currency follow the chosen language.

FAQ

What everyone asks first.

If something is missing, message us and a person will answer.

Ask us on WhatsApp
Can it offer a property I have not listed?

No. The agent can only talk about what a search of your catalog returned. If nothing matches what the client asked for, it says so and does not invent an option to save face.

What happens when it cannot answer?

It passes the conversation to your team, lets you know on WhatsApp and stops writing in that thread. If someone on your team takes over while the agent is about to reply, that reply is not sent.

Do I have to change my WhatsApp number?

No. Each agency works from its own line, and it is the line that identifies your agency when a message arrives. What it does need to be is a WhatsApp Business line.

Does it work if my agency is not in Argentina?

Yes. It answers from your line, in any country, in the language and tone you configure. The console ships in Spanish and English, and each teammate picks their own.

Who can see my clients' conversations?

Only the people on your team. Each agency sees only its own data, and the database enforces it, not just the screen. Each role can also change different things.

How long does setup take?

Loading the catalog and setting the tone takes one conversation. The line is connected the same day as the video call. What can take longer is Meta's review of the display name and the templates, which takes anywhere from minutes to 48 hours.

Contact

We will look at your catalog and show you the agent working.

Half an hour, on your schedule. Bring three properties and the questions you get asked most on WhatsApp.

30-minute call

Pick a time that suits you. We do it over video, and you see the agent answering with a real catalog.

See available times

WhatsApp

The fastest way. A person on our team answers.

+54 9 11 7743-0235

Monday to Friday, 9am to 7pm (ART)

Send us an email

Tell us about your agency and we will get back to you within the business day.

It opens your mail app with everything already written. We never share your details with anyone. santino.fajardo@tangoagent.app