Answers only from what is listed
The catalog is read-only to the agent: it searches and quotes. It never promises a price, a measurement or a property that is not in your catalog.
Tango Agent answers your agency's WhatsApp around the clock. It replies only with what you have listed, books viewings and hands the conversation to your team when a person is needed.
Nothing to install. Your number, your catalog, your tone.
The problem
And the agencies most exposed to it are exactly the ones least able to pay for a night shift. The message lands, sits unread until nine in the morning, and by then that person has messaged three other agencies.
Tango Agent searches your catalog, answers with what it found and records what the client was after. In the morning, instead of an unread message, you have a lead with a name, a neighborhood and a budget.
An ordinary Thursday
Marina messages asking about 2-bedroom apartments in Escobar.
The agent searches the catalog and sends her two real options.
She asks to see it Saturday at 10. The viewing, the lead and the client record are all in place.
In the morning, someone on your team taps to accept the viewing that reached them on WhatsApp, and Marina gets the confirmation.
Getting started
You connect your own WhatsApp Business account, with our team guiding you over video. The number stops working in the WhatsApp app: keep using the one you have or get a new SIM.
One at a time from the console, or all at once from a CSV. The moment a property is available, the agent starts offering it.
Conversations, viewings, clients, leads and members. Anyone can take over a conversation and keep writing as themselves.
What it does
Everything it says comes from a search across your own properties. If nothing matches, it says so.
The catalog is read-only to the agent: it searches and quotes. It never promises a price, a measurement or a property that is not in your catalog.
It offers the client your team's free times and books the one they pick. Whoever shows properties gets it on WhatsApp, accepts it with a tap, and the client gets the confirmation.
An unknown number becomes a client record on the first message. The agent then asks for a name and saves it.
Buying or renting, property type, neighborhood and budget range. The lead updates as the conversation reveals more.
When it cannot help, or when it is asked to, it passes the conversation to your team and stops writing. The client never hears two voices at once.
The agent knows your agency: how you speak, what you offer, what you don't, and what to say in each case.
The console
Home, Analytics, Catalog, Conversations, Visits, Clients, Leads and Members. Each teammate signs in with their own account and sees only your agency's data.
CRM
The agent creates the client record, builds the lead with what they are after and books the viewing. Your team finds every person with their history, without typing anything in.
Name, phone, email and notes for everyone who wrote in, with the whole conversation.
What they want, where, on what budget and how warm they are. Moves from new to following up, visit booked and closed.
Who shows it, when, and how it went: done, no-show or cancelled.
Clients, leads, viewings and catalog to CSV, for a spreadsheet or another tool.
Analytics
A monthly view for owners and admins, built from what the agent saw in every conversation.
The difference
| What happens | Answering by hand | With Tango Agent |
|---|---|---|
| A message arrives at 11pm | It sits unread until 9am | It gets an answer right away, with real listings |
| What the client is offered | Whatever the person on duty remembers | Only what a search of your catalog returned |
| Arranging the viewing | Back and forth over chat | Booked into a free slot on your team's schedule |
| What gets recorded | A chat on someone's phone | A client record and a lead with type, area and budget |
| A person is needed | Depends on who is free | It hands the conversation to your team and stops writing |
Argentina and beyond
Rioplatense Spanish for the Argentine market, or neutral English for everywhere else. You set the tone.
Each agency answers from its own line, in any country. A +54, a +1 or a +34 all work the same.
Spanish and English, and each teammate picks their own. Dates, numbers and currency follow the chosen language.
FAQ
If something is missing, message us and a person will answer.
Ask us on WhatsAppNo. The agent can only talk about what a search of your catalog returned. If nothing matches what the client asked for, it says so and does not invent an option to save face.
It passes the conversation to your team, lets you know on WhatsApp and stops writing in that thread. If someone on your team takes over while the agent is about to reply, that reply is not sent.
No. Each agency works from its own line, and it is the line that identifies your agency when a message arrives. What it does need to be is a WhatsApp Business line.
Yes. It answers from your line, in any country, in the language and tone you configure. The console ships in Spanish and English, and each teammate picks their own.
Only the people on your team. Each agency sees only its own data, and the database enforces it, not just the screen. Each role can also change different things.
Loading the catalog and setting the tone takes one conversation. The line is connected the same day as the video call. What can take longer is Meta's review of the display name and the templates, which takes anywhere from minutes to 48 hours.
Contact
Half an hour, on your schedule. Bring three properties and the questions you get asked most on WhatsApp.
Pick a time that suits you. We do it over video, and you see the agent answering with a real catalog.
See available timesThe fastest way. A person on our team answers.
+54 9 11 7743-0235Monday to Friday, 9am to 7pm (ART)